BALTIMORE, October 31, 2017 HLP today announced that homeowners affected by the recent California wildfires may record their property damage and request a delay in payments to their mortgage servicing company at HLP’s HomeownerConnect.org website.
Homeowners can use the site to quickly provide basic information about the damage they incurred from the wildfires. Once they submit their information, HLP has a permanent record of the damage and sends it to the servicer for action.
“HLP plays a critical role in helping homeowners communicate with their mortgage servicers about their need for assistance,” said Mark Cole, HLP’s chief executive officer. “Our communications platform is a safe, dependable way for homeowners to directly notify their servicer about any property damage that will affect their ability to make their mortgage payments.”
More than 4,000 homeowners suffering property damage caused by Hurricanes Harvey and Irma have sent requests for assistance in delaying their mortgage payments to HLP. The mortgage loans held by these homeowners are serviced by more than 20 different mortgage companies, all of which are directing customers to visit HomeownerConnect.org website to record their property damage and request for assistance.
About HLP: HLP is a unique collaborative created in 2009 that engages the key stakeholders who work with families on homeownership - nonprofit counselors, advocates, mortgage lenders, servicers and investors, attorneys and government agencies. Being a national, neutral, nonprofit organization allows us to listen to all the parties and build solutions that support homeowners and incorporate the unique needs of all stakeholders. As a result, HLP unifies the housing industry by helping individuals and families achieve and sustain homeownership. Stakeholders share information with each other via our technology platform and collaborate to find solutions to help homeowners. To date, we have helped more than 500,000 homeowners during their time of need.
Media Contact for HLP: Scott Scredon, email@example.com, 770-315-0745